Loyalty FAQs

Signing up is easy! Simply create an account. enter your name, email, and password. It’s free to join and you will automatically be signed up to receive emails with insider access to sales, promotions, and all of our newest drops. If you currently have an account or email subscription with us - you’ve already been enrolled in our rewards program so you can kick back, sign in, and start earning Points!

Our rewards program is a tiered program that allows members to earn more perks the more they engage with us. Members receive rewards points for each purchase, that can then be redeemed towards the cost of future purchases.

We took care of that for you! All customers with an active account were automatically enrolled in our rewards program and received 50 points. If you have had more than one customer account with us, please note that only one rewards account was created per person

The rewards page is your roadmap to all your points and perks. You can access all your info by visiting our rewards page

You will only receive points for purchases made after creating your rewards account. Make sure to create an account before placing an order so you can receive points!

Contact customer service by emailing mailto:shop@ahava.com and our team will be happy to assist you with merging your accounts

Exchanging your points for great rewards couldn't be easier! Simply visit the rewards page to view all of our great reward options and click the 'Redeem' button to redeem your chosen reward. Minimum order value for $10-20 loyalty codes - is $50. Minimum order value for $30-40 loyalty codes - is $100.

For starters- each member gets a reward just for joining our rewards program. Aside from earning points through purchases, you can add your birthday to your account to earn points, leave us a review, or like us on Facebook. Access all the ways to earn on the rewards page.

Nope! That’s the best part about being a rewards member! You will always have an opportunity to earn more points by shopping with us, engaging with our brand and community online, and through seasonal sales.