If you are not completely satisfied with your purchase, we offer a no-risk 30-day money-back guarantee on any container with 50% or more of the product remaining for a full refund. Simply contact our customer service.

Please allow for 2-3 business days for us to address your case.

If you receive a damaged product, contact Customer Service immediately and we’ll arrange a replacement for you.

As part of our special campaign for the 'Extreme Day Moisturizer', we are offering a 110% Money-Back Guarantee. This guarantee ensures that customers receive a complete refund of their original purchase, supplemented by an additional 10% as a token of our commitment. Customers have the flexibility to receive this extra 10% either as loyalty points directly credited to their account for future purchases, or as a gift card redeemable on our website Ahava.com.