FAQ

CUSTOMER SERVICE

[email protected] or call 1(800) 366-7254

Our Customer Service Team is available: Mon-Fri 9:00 AM - 5:00 PM EST

Please allow up to 24 hours for a response by email.

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DEEPER THAN BEAUTIFUL

Ahava products are designed based on your body's human nature. And created not to add to your skin, but to activate what's already in it. Ahava products are made with love, from its ingredients to the recyclable packaging.

Products are made with vegan-based ingredients, allergy tested and approved for sensitive skin.

No parabens, SLS/SLES, petroleum, harsh synthetic ingredients or GMOs.

Online Security

The security of your order is very important to us. When you place an order, we encode your information using Secure Socket Layer (SSL) encryption technology and government-approved encryption software, the most advanced consumer online security technique to date. Your order will be placed safely and securely.

Find a Store Near You

Use our Store Locator to find a retail store in your area that carries Ahava products: Just select the "Ahava Near You" button on the bottom of your screen.

What makes Ahava's skincare products different?

All Ahava products are made with naturally potent ingredients from the Dead Sea, which are blended to give best results for a variety of skincare needs. Ahava has exclusive access to raw Dead Sea minerals, so all Ahava products are guaranteed to contain the highest, most effective concentrate of Dead Sea ingredients.

What makes the Dead Sea special?

Since ancient times, the Dead Sea has been a spa and medicinal tourism destination for people all over the world.

Its unique geological location at the lowest point on Earth makes it rich in variety of minerals with proven therapeutic and skincare benefits. For example, Dead Sea water comprises 32% minerals-a higher mineral concentrate than water anywhere else on the planet.

Ahava makes skincare products from Dead Sea byproducts (mud, salt, crystals and water) that contain concentrated levels of minerals and nutrients (magnesium, sodium, phosphates and bromides) essential to maintaining healthy, youthful-looking skin.

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